Skills & Knowledge you will learn

Maintain workplace safety
Implement the food safety program and procedures
Participate in improvement processes
Report on workplace performance
Provide and present wine tourism information
Conduct winery and site tours
Plan and deliver a wine tasting event
Coordinate winery hospitality activities
Conduct sensory evaluation of wine
Evaluate wines (advanced)
Create a customer-centric culture
Manage promotional activities
Provide responsible service of alcohol
Provide advice on Australian wines
Provide advice on imported wines
Organise the importing and exporting of goods
Participate in an audit process
Control and order stock
Provide first aid