Skills & Knowledge you will learn

Protect the safety and welfare of people in immigration detention
Supervise people in immigration detention
Communicate effectively
Prepare reports
Work effectively with culturally diverse offenders and colleagues
Maintain security
Contain incidents that jeopardise safety and security
Use safe work practices
Monitor security and coordinate response from control rooms
Store, protect and dispose of security information
Promote cooperative behaviour
Process offender induction
Provide responsible care to people with a mental health problem and/or condition
Conduct interviews
Support a response to medical emergencies
Manage conflict through negotiation