Medical Receptionist

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Areas Of Interest:   Business & Support Services
Certificate Level:  Certificate III
Certificate Name:  Certificate III in Business Administration (Medical)
Certificate Description:  As a Medical Receptionist you would greet patients and other visitors and respond to face to face and telephone enquiries, arrange appointments, process accounts and perform other office duties.
Code:  BSB31115
Work Type:  Analytic & Scientific Organising & Clerical

Skills & Knowledge you will learn

Develop keyboarding speed and accuracy
Contribute to health and safety of self and others
Interpret and apply medical terminology appropriately
Prepare and process medical accounts
Maintain patient records
Apply the principles of confidentiality, privacy and security within the medical environment
Manage patient record keeping system
Assist in controlling stocks and supplies
Organise schedules
Design and produce business documents
Process accounts payable and receivable
Maintain a general ledger
Work effectively with diversity