Skills & Knowledge you will learn

Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Assess co-existing needs
Establish and confirm the counselling relationship
Develop, facilitate and review all aspects of case management
Implement community development strategies
Confirm client developmental status
Implement trauma informed care
Identify and respond to children and young people at risk
Work collaboratively to maintain an environment safe for children and young people