Skills & Knowledge you will learn

Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Work with people experiencing or at risk of homelessness
Manage and maintain tenancy agreements and services
Work with clients within the social housing system
Maintain work health and safety
Facilitate the interests and rights of clients
Visit client residence
Manage housing application processes
Manage housing allocations
Manage tenancy rent and rental arrears
Manage vacant properties
Respond to property maintenance enquiries
Apply government processes