Local Guide

Hospitality, Travel & Tourism

Areas Of Interest: Tour Guiding & Operations

Certificate Level: Certificate IV

Certificate Name: Certificate IV in Guiding

Certificate Description: Local Guides specialise in particular cities or regions. In this role you would provide detailed information to visitors on Australian Indigenous culture and prepare specialised interpretive content on cultural and heritage environments. You would organise or coordinate all aspects of the tours from arrival and departure assistance, to leading the tour groups to communicating in another language.

Code: SIT40216

Work Type: Creative & Artistic Helping & Advising Nature & Recreation

Skills & Knowledge you will learn

Provide first aid
Work as a guide
Lead tour groups
Prepare and present tour commentaries or activities
Coordinate and operate tours
Manage extended touring programs
Enhance customer service experiences
Show social and cultural sensitivity
Manage conflict
Participate in safe work practices
Identify hazards, assess and control safety risks
Develop and maintain the general and regional knowledge required by guides
Prepare specialised interpretive content on flora, fauna and landscape
Prepare specialised interpretive content on cultural and heritage environments
Conduct complex oral communication in a language other and English
Build client relationships and business networks
Sell tourism products and services

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