Provide first aid
Work as a guide
Lead tour groups
Prepare and present tour commentaries or activities
Develop and maintain the general and regional knowledge required by guides
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Identify hazards, assess and control safety risks
Source and use information on the tourism and travel industry
Research and share general information on Australian Indigenous cultures
Prepare specialised interpretive content on cultural and heritage environments
Conduct complex oral communication in a language other than English