Skills & Knowledge you will learn

Provide first aid
Work as a guide
Lead tour groups
Prepare and present tour commentaries or activities
Develop and maintain the general and regional knowledge required by guides
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Identify hazards, assess and control safety risks
Participate in environmentally sustainable work practices
Research and share information on Australian Indigenous cultures
Prepare specialised interpretive content on flora, fauna and landscape
Conduct oral communication in a language other than English