Winery Guide

Hospitality, Travel & Tourism

Areas Of Interest: Tour Guiding & Operations

Certificate Level: Certificate III

Certificate Name: Certificate III in Guiding

Certificate Description: Winery Guides may work for wineries or tourism companies that conducts tours in wine growing regions. In this role you would have detailed knowledge of products and strong customer service skills.

Code: SIT30316

Work Type: Helping & Advising Practical & Manual

Skills & Knowledge you will learn

Provide first aid
Work as a guide
Lead tour groups
Prepare and present tour commentaries or activities
Develop and maintain the general and regional knowledge required by guides
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Identify hazards, assess and control safety risks
Provide responsible service of alcohol
Conduct a product tasting for alcoholic beverages
Provide advice on Australian wines
Process financial transactions

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