Office Assistant (Tour Operator)

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Areas Of Interest:   Tourism Operations
Certificate Level:  Certificate II
Certificate Name:  Certificate II in Tourism
Certificate Description:  As an Office Assistant in a tour company, your role would cover a range of routine office and customer service tasks under direct supervision.
Code:  SIT20116
Work Type:  Organising & Clerical

Skills & Knowledge you will learn

Source and use information on the tourism and travel industry
Interact with customers
Show social and cultural sensitivity
Participate in safe work practices
Produce simple word processed documents
Create and use spreadsheets
Operate online information systems
Access and interpret product information
Process travel-related documentation
Provide customer information and assistance
Process financial transactions