Retail Assistant (Attraction)

Hospitality, Travel & Tourism

Areas Of Interest: Tourism Operations

Certificate Level: Certificate II

Certificate Name: Certificate II in Tourism

Certificate Description: As a Retail Assistant in a theme park you would undertake a range of routine sales and customer service tasks under direct supervision.

Code: SIT20116

Work Type: Organising & Clerical

Skills & Knowledge you will learn

Source and use information on the tourism and travel industry
Interact with customers
Show social and cultural sensitivity
Participate in safe work practices
Sell to the retail customer
Advise on products and services
Prepare and serve non-alcoholic beverages
Prepare and serve espresso coffee
Provide customer information and assistance
Process financial transactions
Conduct basic oral communication in a language other than English

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