Visitor Information Officer

Hospitality, Travel & Tourism

Areas Of Interest: Tourism Operations

Certificate Level: Certificate III

Certificate Name: Certificate III in Tourism

Certificate Description: Visitor Information Officers provide travel and accommodation information to tourists, promote tourism, and assess tourist opportunities for local communities. In this role your duties would include selling tourism products and services, using online information systems, booking supplier services, processing travel-related documentation.

Code: SIT30116

Work Type: Helping & Advising Persuading & Service

Skills & Knowledge you will learn

Source and use information on the tourism and travel industry
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Operate online information systems
Access and interpret product information
Process travel-related documentation
Provide advice on Australian destinations
Sell tourism products and services
Book supplier products and services
Provide visitor information
Create and use spreadsheets
Design and produce business documents
Process financial transactions
Participate in environmentally sustainable work practices

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Hospitality, Travel & Tourism