Skills & Knowledge you will learn

Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Customise packaged software applications for clients
Use advanced features of computer applications
Develop macros and templates for clients using standard products
Connect internal hardware components
Care for computer hardware
Provide basic system administration
Maintain equipment and software
Migrate to new technology
Evaluate characteristics of cloud computing solutions and services