Junior Office Support Worker

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Areas Of Interest:   Hardware & Software Support
Certificate Level:  Certificate II
Certificate Name:  Certificate II in Information, Digital Media and Technology
Certificate Description:  Junior Office Support Workers assist with basic computer support including maintaining computer equipment, consumables, operating hardware, basic operating system configuration, and software packages.
Code:  ICT20115
Work Type:  Analytic & Scientific Organising & Clerical

Skills & Knowledge you will learn

Contribute to health and safety of self and others
Participate in environmentally sustainable work practices
Use computer operating systems and hardware
Work and communicate effectively in an ICT environment
Operate application software packages
Operate a digital media technology package
Use social media tools for collaboration and engagement
Connect hardware peripherals
Install software applications
Identify and use basic current industry specific technologies
Connect and use a home based local wireless network
Maintain ICT system integrity
Apply problem-solving techniques to routine ICT malfunctions
Detect and protect from spam and destructive software