Skills & Knowledge you will learn

Contribute to implementing and maintaining WHS consultation and participation process
Implement and monitor environmentally sustainable work practices
Determine and confirm client business requirements
Create technical documentation
Contribute to copyright, ethics and privacy in an ICT environment
Install, configure and secure a small office or home office network
Identify and resolve client ICT problems
Action change requests
Complete database backup and restore
Identify and resolve common database performance problems
Monitor and administer a database
Build a database
Use structured query language
Relate to clients on a business level
Provide one-to-one instruction
Identify, evaluate and apply current industry-specific technologies to meet industry standards
Participate in ICT services
Support small scale ICT projects
Implement maintenance procedures
Provide first-level remote help-desk support
Select cloud storage strategies
Identify and use current virtualisation technologies