Senior Pharmacy Assistant

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Areas Of Interest:   Retail & Service
Certificate Level:  Certificate III
Certificate Name:  Certificate III in Community Pharmacy
Certificate Description:  Working as a Senior Pharmacy Assistant you would provide non-therapeutic advice in a pharmaceutical environment. You would interact with customers, provide advice and demonstrate and sell various merchandising products. You have sound knowledge of a broad range of pharmacy products and health care support services and deliver medicine to customers outside the pharmacy.
Code:  SIR30116
Work Type:  Helping & Advising Persuading & Service

Skills & Knowledge you will learn

Provide and promote services to pharmacy customers
Assist customers with prescriptions
Work effectively in a community pharmacy
Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Use pharmacy practices for infection control
Assist customers with cough and cold relief products
Assist customers with skin and anti-fungal products
Assist customers with products for gastro-intestinal conditions
Assist customers with allergy relief products
Assist customers with analgesic and anti-inflammatory products
Participate in workplace health and safety
Deliver medicines to customers outside the pharmacy
Work with diverse people
Recognise healthy body systems
Receive and handle stock
Advise on beauty products and services
Follow point-of-sale procedures
Balance and secure point-of-sale terminal
Build customer relationships and loyalty