Team Leader (Supermarket)

Retail, Sales, Marketing & Customer Service

Areas Of Interest: Retail & Service

Certificate Level: Certificate III

Certificate Name: Certificate III in Retail

Certificate Description: As a Team Leader you would be responsible for leading supermarket shifts where you would coordinate, train and supervise check out operators or cashiers.

Code: SIR30216

Work Type: Persuading & Service

Skills & Knowledge you will learn

Engage the customer
Assist with customer difficulties
Build customer relationships and loyalty
Work effectively in a team
Work effectively in a service environment
Identify and respond to security risks
Sell to the retail customer
Contribute to workplace health and safety
Work with diverse people
Control stock
Handle food safely in a retail environment
Supervise and support frontline team members
Train others in frontline tasks

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