Customer Service Assistant (Sport and Recreation)

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Areas Of Interest:   Outdoor & Community Recreation
Certificate Level:  Certificate II
Certificate Name:  Certificate II in Sport and Recreation
Certificate Description:  Customer Service Assistants undertake reception and customer service and sales work in recreation, sport or fitness facilities.
Code:  SIS20115
Work Type:  Organising & Clerical Persuading & Service

Skills & Knowledge you will learn

Organise and complete daily work activities
Provide first aid
Participate in workplace health and safety
Assist with activity sessions
Provide quality service
Respond to emergency situations
Work effectively in sport, fitness and recreation environments
Maintain sport, fitness and recreation industry knowledge
Provide first point of contact
Use digital technology for routine workplace tasks
Operate application software packages
Advise on products and service
Process financial transactions