Skills & Knowledge you will learn

Implement aviation risk management processes
Implement aviation fatigue risk management processes
Manage aviation risk
Manage disruptive behaviour and unlawful interference with aviation
Manage meetings
Initiate a quality audit
Develop and use emotional intelligence
Lead and manage effective workplace relationships
Manage operational plan
Lead and manage team effectiveness
Manage shifts, crewing and rostering activities in aviation
Lead a quality audit
Manage quality customer service
Manage recruitment selection and induction processes
Manage workforce planning
Manage an information or knowledge management system
Lead the strategic planning process for an organisation
Manage people performance
Facilitate continuous improvement
Manage supplier relationships
Develop workplace policy and procedures for sustainability
Ensure a safe workplace for a work area
Manage personal work priorities and professional development
Liaise with other organisations