Training Courses for Information Technology & Telecommunications

Installation Cabler (NBN)

Skills & Knowledge you will learn View Details

Apply Occupational Health and Safety regulations, codes and practices in the workplace
Fabricate, assemble and dismantle utilities industry components
Fix and secure electrotechnology equipment
Document and apply measures to control OHS risks associated with electrotechnology work
Apply environmentally and sustainable procedures in the energy sector
Working safely near live electrical apparatus as a non-electrical worker
Install telecommunications infrastructure on electricity supply industry assets
Provide cardiopulmonary resuscitation
Operate a boom type elevating work platform
Splice and terminate optical fibre cable for carriers and service providers
Operate plant and equipment near live electrical conductors and apparatus

Telecommunications Linesworker – Copper

Skills & Knowledge you will learn View Details

Use hand and power tools
Use electrical skills when working with telecommunications networks
Work effectively in a telecommunications network environment
Follow work health and safety and environmental policy and procedures
Provide customer service to telecommunications customers
Install an above ground equipment enclosure
Haul and fix aerial cable
Construct underground telecommunications infrastructure
Jumper metallic conductor cable in the access network
Install underground cable for communications applications
Prepare site for support installation
Haul underground cable for installation and maintenance work

NBN Installer

Skills & Knowledge you will learn View Details

Apply Occupational Health and Safety regulations, codes and practices in the workplace
Fabricate, assemble and dismantle utilities industry components
Fix and secure electrotechnology equipment
Document and apply measures to control OHS risks associated with electrotechnology work
Apply environmentally and sustainable procedures in the energy sector
Working safely near live electrical apparatus as a non-electrical worker
Install telecommunications infrastructure on electricity supply industry assets
Splice and terminate optical fibre cable for carriers and service providers
Solve problems in voice and data communications circuits
Set up and configure the wireless capabilities of communications and data storage devices

Telecommunications Linesworker – Fibre

Skills & Knowledge you will learn View Details

Use hand and power tools
Use electrical skills when working with telecommunications networks
Work effectively in a telecommunications network environment
Follow work health and safety and environmental policy and procedures
Provide customer service to telecommunications customers
Install an above ground equipment enclosure
Haul and fix aerial cable
Construct underground telecommunications infrastructure
Install underground cable for communications applications
Prepare site for support installation
Remove and replace electronic circuit boards in carrier equipment
Inspect, clean and handle optical fibre cable and connectors

Communications Rigger

Skills & Knowledge you will learn View Details

Deliver a service to customers
Use hand and power tools
Install and test internet protocol devices in convergence networks
Use electrical skills when working with telecommunications networks
Work effectively in a telecommunications network environment
Follow work health and safety and environmental policy and procedures
Work effectively in the digital and telecommunications industry
Use rigging practices and systems on telecommunications network structures
Use operational safety in a telecommunications rigging environment
Use safe rigging practices to climb and perform rescues on telecommunications network structures
Licence to perform dogging
Licence to perform rigging basic level
Work safely near power infrastructure at a telecommunications workplace

Customer Premises Cabler

Skills & Knowledge you will learn View Details

Deliver a service to customers
Use hand and power tools
Install and test internet protocol devices in convergence networks
Use electrical skills when working with telecommunications networks
Work effectively in a telecommunications network environment
Follow work health and safety and environmental policy and procedures
Work effectively in the digital and telecommunications industry
Install, maintain and modify customer premises communications cabling: ACMA Restricted Rule
Perform restricted customer premises broadband cabling work: ACMA Restricted Rule
Install customer cable support systems
Place and secure customer cable
Terminate metallic conductor customer cable
Organise and monitor cabling to ensure compliance with regulatory and industry standards

Network Operator

Skills & Knowledge you will learn View Details

Deliver a service to customers
Use hand and power tools
Install and test internet protocol devices in convergence networks
Use electrical skills when working with telecommunications networks
Work effectively in a telecommunications network environment
Follow work health and safety and environmental policy and procedures
Work effectively in the digital and telecommunications industry
Install and configure a home or small office network
Install and configure a small to medium business network
Build and maintain a secure network
Operate new media software packages
Prepare site for support installation
Plan, organise and undertake work activities

Customer Support Officer

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Automate processes
Support small scale ICT projects
Identify and resolve client ICT problems
Provide first-level remote help desk support
Use online learning tools
Relate to clients on a business level
Provide one-to-one instruction
Manage network and data integrity
Install, operate and troubleshoot a small enterprise branch network
Test applications
Analyse software requirements
Maintain website information standards
Create website testing procedures
Ensure basic website security
Ensure website access and useability

Network Operations Technician

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Apply software development methodologies
Automate processes
Create technical documentation
Support small scale ICT projects
Develop client user interface
Use online learning tools
Provide one-to-one instruction
Select cloud storage solutions
Manage network and data integrity
Install and configure client-server applications and services
Install hardware to a network
Install, configure and test network security
Test applications
Maintain website information standards
Ensure basic website security

Software Support Technician

Skills & Knowledge you will learn View Details

Determine and confirm client business requirements
Contribute to copyright, ethics and privacy in an ICT environment
Address cyber security requirements
Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace
Identify and evaluate emerging technologies and practices
Select and employ software and hardware testing tools
Support small scale ICT projects
Action change requests
Support system software
Support users and troubleshoot desktop applications
Support different operating systems
Develop client user interface
Write script for software applications
Configure and maintain databases
Analyse software requirements
Prepare software development review
Maintain website performance
Create website testing procedures
Ensure basic website security
Integrate social web technologies

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