Process Support Worker

About Us

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between – we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

What’s in it for you?

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team we’re committed to looking after you, by offering some great benefits including:

• Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
• Recognition of loyalty through our Service Award Program
• Free counselling sessions through our Employee Assistance Program (EAP)
• The opportunity to make a difference in the lives of people with disability.

About the opportunity

The Production Support will play a crucial role in ensuring the efficient and effective operation of our commercial operations. Reporting directly to the site coordinator, this role involves overseeing our supported employes during the production process, ensuring quality standards are met, and continuously improving processes to enhance productivity.

More specifically, as a Production Lead you will:

• Supervise and lead supported employees during the production process through providing guidance, support, and training to team members, while fostering a positive and productive work environment 
• Schedule and coordinate production activities, ensuring that production targets and deadlines are met, and resources are allocated effectively
• Enforce quality control measures and standards to guarantee that all products meet or exceed quality requirements 
• Oversee and manage inventory levels, ensuring that raw materials and finished products are well-organized and accurate records are maintained. 
• Enforce safety guidelines and procedures to maintain a secure working environment for all production workers
• Address production issues and disruptions promptly and effectively, finding solutions to minimize downtime
• Identify opportunities for process improvement, implement best practices, and lead initiatives to enhance production efficiency 

This is a Full-Time position based at: Eagle Farm

About you: 

To be successful in this role, we are looking for an individual which obtains the following qualities:

• Proven experience in a production leadership role or related field
• Hold a current Forklift licence (Preferred not required)
• Strong leadership and team management skills
• Excellent problem-solving abilities and attention to detail 
• Effective communication and interpersonal skills
• Knowledge of safety regulations and quality control procedures 
• Experience with lean manufacturing principles is a plus

How to apply for this role?

If you are determined to make a difference and want to join our team of HELP Hero’s, we encourage you to submit your application.

Applications will be assessed as they are received.

Contact: To learn more about this opportunity please contact the Recruitment team on: Recruitment@helpenterprises.com.au 

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), current First Aid and CPR, professional reference checks and a national police check. 

If you would like to learn more about working for us or what we do, we encourage you to visit www.helpenterprises.com.au or follow us on LinkedIn