Clerical & Administration Training Courses - Register Online for Training at Apprenticeship.com.au

Customs Officer

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Work effectively with diversity
Use workplace communication strategies
Comply with legislation in the public sector
Contribute to health and safety of self and others
Calculate taxes, fees and charges
Create and maintain profiles
Identify and treat risks
Undertake routine inspections and monitoring
Apply regulatory powers
Conduct search and seizure
Take custody of and store weapons
Respond to workplace emergencies

Border Protection Officer

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Work effectively with diversity
Use workplace communication strategies
Comply with legislation in the public sector
Contribute to health and safety of self and others
Conduct patrols
Use border protection technology equipment
Deploy detector dog
Maintain detector dog proficiency
Identify and treat risks
Undertake routine inspections and monitoring
Apply regulatory powers
Conduct search and seizure

Administrative Assistant (Service Agency)

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Work effectively with diversity
Use workplace communication strategies
Comply with legislation in the public sector
Contribute to health and safety of self and others
Contribute to workgroup activities
Access and use resources and financial systems
Contribute to conflict management
Implement change
Address client needs
Build and maintain internal networks
Compose workplace documents
Apply regulatory powers

Administrative Assistant – Regional Office

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Work effectively with diversity
Use workplace communication strategies
Comply with legislation in the public sector
Maintain workplace safety
Contribute to workgroup activities
Work in and with small, regional and remote organisations
Access and use resources and financial systems
Implement change
Address client needs
Build and maintain internal networks
Compose workplace documents
Organise workplace information

Local Government Rates Officer

Skills & Knowledge you will learn View Details

Access learning and career development opportunities
Follow defined OHS policies and procedures
Provide service to Local Government customers
Work effectively in Local Government context
Work with others in Local Government
Process infringement notices
Assist customers with rate enquiries
Contribute to council teams
Use specific enterprise systems to satisfy customer requirements
Maintain daily financial records for accounting purposes
Monitor cash control for accounting purposes
Prepare and bank receipts

Local Government Administration Officer

Skills & Knowledge you will learn View Details

Access learning and career development opportunities
Follow defined OHS policies and procedures
Provide service to Local Government customers
Work effectively in Local Government context
Work with others in Local Government
Assist customers with rate enquiries
Contribute to policy development
Contribute to council teams
Maintain business records
Create and use databases
Organise workplace information
Produce business documents

Local Government Administration Assistant

Skills & Knowledge you will learn View Details

Access learning and career development opportunities
Follow defined OHS policies and procedures
Provide service to Local Government customers
Work effectively in Local Government context
Work with others in Local Government
Coordinate production of communication materials
Assist customers with rate enquiries
Use business technology
Produce simple word processed documents
Handle mail

Local Government Business Administration Officer

Skills & Knowledge you will learn View Details

Work effectively in Local Government
Provide quality and timely advice to council
Provide team leadership
Develop, implement and review policies and procedures
Administer contracts
Prepare tender documentation
Prepare response to tenders
Develop and maintain supplier relationships
Participate in negotiations
Establish purchasing networks to ensure council is resource effective
Prepare accounts for rates
Prepare rates notice forms

Administrative Services Officer

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Deliver and monitor service to clients
Value diversity
Apply government processes
Encourage compliance with legislation in the public sector
Support policy implementation
Contribute to health and safety of self and others
Use resources to achieve unit work goals
Deal with conflict
Compose complex workplace documents
Provide workplace coaching
Develop internal and external networks
Exercise delegations
Undertake project work
Apply project time management techniques

Customer Service Officer

Skills & Knowledge you will learn View Details

Uphold the values and principles of public service
Deliver and monitor service to clients
Value diversity
Apply government processes
Encourage compliance with legislation in the public sector
Support policy implementation
Contribute to health and safety of self and others
Work with interpreters
Exercise delegations
Identify and select government service delivery options
Conduct government service delivery interviews
Administer delivery of financial and other benefits
Introduce the government service delivery model
Assist self-management of government service offers
Deal with incorrect payments and debts

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