Community Support Services Training Courses - Register Online for Training at Apprenticeship.com.au

Neighbourhood Centre Worker

Skills & Knowledge you will learn View Details

Respond to client needs
Communicate and work in health or community services
Work with diverse people
Follow safe work practices for direct client care
Manage personal stressors in the work environment
Facilitate the interests and rights of clients
Work with people experiencing or at risk of homelessness
Facilitate responsible behavior
Recognise and respond to crisis situations
Work within a community development framework
Provide first point of contact
Provide work skill instruction

Community Health Worker

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Develop and provide community projects
Meet community information needs
Develop strategies to address unmet needs
Provide parenting, health and wellbeing education
Provide sexual and reproductive health information to clients
Work with people with mental health issues
Assess and promote social, emotional and physical wellbeing
Engage with health professional and the health system

Family Support Worker

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Maintain high standards of service
Provide first point of contact
Provide individualised support
Support people to improve relationships
Assist families to self manage contact
Provide parenting, health and wellbeing education
Prepare and evaluate relationship education programs
Respond to client language, literacy and numeracy needs

Migrant Community Worker

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Work with forced migrants
Undertake bicultural work with forced migrants in Australia
Respond to client language, literacy and numeracy needs
Meet community information needs
Interpret legal information
Provide group education on consumer credit and debt
Develop strategies to address unmet needs

Tenants Advisory Worker

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Represent clients in court
Work with people experiencing or at risk of homelessness
Manage and maintain tenancy agreement and services
Work with clients within the social housing system
Interpret legal information
Visit client residence
Maintain high standard of service

Welfare Rights Worker

Skills & Knowledge you will learn View Details

Facilitate the interests and rights of clients
Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Develop and maintain networks and collaborative partnerships
Maintain work health and safety
Provide advocacy and representation services
Facilitate the empowerment of older people
Facilitate the empowerment of people with disability
Identify and respond to children and young people at risk
Support the rights and safety of children and young people
Work collaboratively to maintain an environment safe for children and young people
Provide intervention support for families
Develop strategies to address unmet needs

Housing Services Officer

Skills & Knowledge you will learn View Details

Assess co-existing needs
Use communication to build relationships
Work with diverse people
Work legally and ethically
Work with people experiencing or at risk of homelessness
Manage and maintain tenancy agreements and services
Work with clients within the social housing system
Maintain work health and safety
Facilitate the interests and rights of clients
Visit client residence
Manage housing application processes
Manage housing allocations
Manage tenancy rent and rental arrears
Manage vacant properties
Respond to property maintenance enquiries
Apply government processes

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