Training Courses for Information Technology & Telecommunications

Help Desk Specialist

Skills & Knowledge you will learn View Details

Contribute to implementing and maintaining WHS consultation and participation process
Implement and monitor environmentally sustainable work practices
Determine and confirm client business requirements
Create technical documentation
Contribute to copyright, ethics and privacy in an ICT environment
Install, configure and secure a small office or home office network
Identify and resolve client ICT problems
Action change requests
Configure and troubleshoot operating system software
Connect, maintain and configure hardware components
Evaluate system status
Support users and troubleshoot desktop applications
Locate and troubleshoot ICT equipment, system and software faults
Configure a desktop environment
Support small scale ICT projects
Provide one-to-one instruction
Identify, evaluate and apply current industry-specific technologies to meet industry standards
Participate in ICT services
Implement maintenance procedures
Provide first-level remote help-desk support
Deploy software to networked computers
Create basic databases

Radio Communications Technician

Skills & Knowledge you will learn View Details

Use electrical skills when working with telecommunications networks
Locate, diagnose and rectify faults
Repair telecommunication system faults
Install, configure and test an internet protocol network
Solve electrical-based telecommunications circuitry and cabling problems
Manage a small team
Undertake radio communications site audit
Install a radio communications antenna and feedline
Construct and test a radio communications device
Operate and maintain radio communications technical instruments and field equipment
Select antenna system for radio communications
Conduct radio frequency measurements
Install telecommunications network equipment
Undertake a civil site survey
Schedule equipment maintenance
Install and test a radio frequency identification system
Undertake radio communications signals monitoring

Network Support Technician

Skills & Knowledge you will learn View Details

Contribute to implementing and maintaining WHS consultation and participation process
Implement and monitor environmentally sustainable work practices
Determine and confirm client business requirements
Create technical documentation
Contribute to copyright, ethics and privacy in an ICT environment
Install, configure and secure a small office or home office network
Identify and resolve client ICT problems
Action change requests
Install and manage a server
Install, operate and troubleshoot a small enterprise branch network
Build a small wireless local area network
Install, configure and test network security
Relate to clients on a business level
Provide one-to-one instruction
Provide first-level remote help-desk support
Support different operating systems
Develop workplace policy and procedures for sustainability
Identify, evaluate and apply current industry-specific technologies to meet industry standards
Install, configure and test a router
Implement maintenance procedures
Configure a desktop environment
Install thin client applications for power over ethernet

Network Engineer

Skills & Knowledge you will learn View Details

Contribute to copyright, ethics and privacy in an ICT environment
Match ICT needs with the strategic direction of the organisation
Install and manage complex ICT networks
Implement server virtualisation for a sustainable ICT system
Produce an ICT network architecture design
Develop workplace policy and procedures for sustainability
Research and review hardware technology options for organisations
Identify and manage the implementation of current industry specific technologies
Manage the use of appropriate development methodologies
Design, build and test a network server
Manage network security
Manage system security
Install and configure network access storage devices
Plan, implement and test enterprise communication solutions
Manage ICT projects
Perform systems test
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Junior Cyber Security Analyst

Skills & Knowledge you will learn View Details

Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Analyse and present research information
Communicate information
Contribute to copyright, ethics and privacy in an ICT environment
Write script for software applications
Utilise basic network concepts and protocols required in cyber security
Test concepts and procedures for cyber security
Recognise the need for cyber security in an organisation
Implement network security infrastructure for an organisation
Develop a cyber security industry project
Secure a networked personal computer
Perform basic cyber security data analysis
Manage the security infrastructure for the organisation
Evaluate and test an incident response plan for an enterprise
Expose website security vulnerabilities
Automate processes

HFC Telecommunications Linesworker

Skills & Knowledge you will learn View Details

Use hand and power tools
Use electrical skills when working with telecommunications networks
Work effectively in a telecommunications network environment
Follow work health and safety and environmental policy and procedures
Provide customer service to telecommunications customers
Use radio frequency measuring instruments
Haul and fix aerial cable
Install aerial and underground cable lead-ins
Joint and terminate coaxial cable
Prepare site for support installation
Work safely at heights
Provide first aid

Junior Office Support Worker

Skills & Knowledge you will learn View Details

Contribute to health and safety of self and others
Participate in environmentally sustainable work practices
Use computer operating systems and hardware
Work and communicate effectively in an ICT environment
Operate application software packages
Operate a digital media technology package
Use social media tools for collaboration and engagement
Connect hardware peripherals
Install software applications
Identify and use basic current industry specific technologies
Connect and use a home based local wireless network
Maintain ICT system integrity
Apply problem-solving techniques to routine ICT malfunctions
Detect and protect from spam and destructive software

Help Desk Officer

Skills & Knowledge you will learn View Details

Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Connect internal hardware components
Care for computer hardware
Provide basic system administration
Provide ICT advice to clients
Maintain equipment and software
Review and maintain a website
Use social media tools for collaboration and engagement
Comply with organisational requirements for protection and use of intellectual property
Migrate to new technology

IT Technician

Skills & Knowledge you will learn View Details

Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Customise packaged software applications for clients
Use advanced features of computer applications
Develop macros and templates for clients using standard products
Connect internal hardware components
Care for computer hardware
Provide basic system administration
Maintain equipment and software
Migrate to new technology
Evaluate characteristics of cloud computing solutions and services

Network Support Officer

Skills & Knowledge you will learn View Details

Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Customise packaged software applications for clients
Connect internal hardware components
Care for computer hardware
Provide basic system administration
Provide ICT advice to clients
Maintain equipment and software
Review and maintain a website
Use social media tools for collaboration and engagement
Migrate to new technology

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